Avg rating
4.7
+0.3 this month
Response rate
94%
Was 61%
Avg resp. time
8m
Was 3.2 days
Reviews this month
47
+12 vs last
AI Response GeneratorClaude AI
Brand voice
Responding as
Length
BriefBalancedDetailed
Selected review
Select a review to generate a response.
AI-generated suggestions only. Review before posting. You are responsible for all content posted publicly. SimplyReply is not liable for posted responses.
Your AI response will appear here…
Keywords
—
✨ Weekly Glow & Grow
AI summary of your reviews this week
✨ Glow
What customers are loving this week…
🌱 Grow
What needs your attention this week…
📊 — reviews this week
⭐ Avg rating —
✅ —% responded
Total reviews
284
+47 this month
Avg rating
4.7★
Trending up
Responded
267
94% rate
Avg resp. time
8m
From 3.2 days
Monthly volume
Last 6 months
Sentiment breakdown
This month
Positive68%
Neutral22%
Negative10%
193
Positive
62
Neutral
29
Negative
AI-detected topics
| Topic | Mentions | Sentiment | Trend |
|---|---|---|---|
| Food quality | 89 | Positive | ↑ +12% |
| Wait time | 54 | Mixed | → Stable |
| Staff friendliness | 48 | Positive | ↑ +8% |
| Pricing | 31 | Mixed | ↓ -3% |
| Parking | 22 | Negative | → Stable |
| Cleanliness | 18 | Positive | ↑ +15% |
Google Business Profile API
How real Google integration works: Google requires OAuth 2.0 with the
https://www.googleapis.com/auth/business.manage scope. After connecting, SimplyReply can pull reviews via GET /v4/accounts/{accountId}/locations/{locationId}/reviews and post responses via PUT .../reviews/{reviewId}/reply. Your app must be verified by Google for production use.
From Google Cloud Console → APIs & Services → Credentials
Redirect URI to whitelist:
https://app.simplyreply.com/auth/google/callback★ Yelp Fusion API
Important Yelp limitation: Yelp's Fusion API is read-only for reviews — it does not support posting responses programmatically. SimplyReply pulls your Yelp reviews automatically, then lets you copy the AI response with one click to paste into Yelp Business Manager. This is the same approach used by all major review platforms including Birdeye and Podium.
From yelp.com/developers → Manage Apps
From your Yelp Business URL: yelp.com/biz/[this-part]
🤖 Anthropic API Key (Claude AI)
SimplyReply uses Claude to generate human-quality responses. Enter your API key to enable live AI generation. Get one at console.anthropic.com.
API Key
Your key is stored in this browser session. In production, store it server-side.
💳 Stripe Webhooks
Stripe handles subscription billing. Configure your webhook endpoint so SimplyReply automatically upgrades/downgrades accounts on payment events.
Webhook endpoint:
https://app.simplyreply.com/webhooks/stripeBusiness profile
Response rules
AI will detect the reviewer's language and respond in kind.
Live preview
See how your AI sounds before it goes live.
Click "Generate preview" to see a sample response based on your current settings.
Tone templates
ADVANCED
Voice Training
The more you train your AI, the more it sounds exactly like you — not a generic template.
Team members
Manage who can access your account
Permissions matrix
| Role | Respond | Integrations | Billing | Team |
|---|---|---|---|---|
| Admin | ✓ | ✓ | ✓ | ✓ |
| Member | ✓ | ✓ | — | — |
| Viewer | — | — | — | — |
Usage this month
AI responses312 / 1,000
Locations3 / 5
Team members2 / 5
Invoice history
May 18Pro Plan · May 2026$149.00Paid
Apr 18Pro Plan · Apr 2026$149.00Paid
Mar 18Pro Plan · Mar 2026$149.00Paid